Motorhome Retailer: Elite RVs
Elite RV is one of Australia’s largest motorhome retailers with outlets in Melbourne, Sydney and the Gold Coast.
Please tell us the story of Elite RV …
Elite RV was founded in 2012 with a focus on importing elite motorhomes from Europe for the discerning Australian customer. We primarily sell new Auto-Trail motorhomes, but over time have found a second niche in our market which is to help our owners sell their motorhomes on consignment. This has grown our business significantly. The award-winning range of luxury Auto-Trail motorhomes has something for everyone, from the compact weekender and mid-size all-rounders all the way to the ultra-stylish top-of-the-line comfort models. We pride ourselves on our team of staff who are specialists in their field and have brought experience from varied backgrounds – this all contributes to making our business a six-star enterprise. Our customers explain better than anyone what makes Auto-Trail vehicles stand out. The best way to access an Auto-Trail owner is on the dedicated Facebook group … introduce yourself and ask away. They are our best referees and our beloved family.
What are Elite RVs and Auto Trail known for? What’s your point of difference in the industry and why do customers love your products?
Long, long, long warranties - we back our products because they are quality. Quality is our point of difference because there are many parts of an Auto-Trail motorhome that just blow away the opposition. The three main points are:
Grade three insulation - thick walls and good insulation keep you comfortable and also protect your valuable motorhome;
Amazing payloads - means you won’t have an illegal weight issue; and
They are built on an aluminium extrusion bar which means the walls are independent from the floor. This is one of our biggest selling points and why we can offer such long warranties on our vehicles.
To what do you attribute the success of your business?
We offer a quality product, we have amazing staff and we provide honest, genuine service to our customers. We add a touch of class in our relationships from the moment our customers contact our dealership. From our showroom staff to our workshop crew, everyone has been handpicked and highly trained to offer an experience that will exceed all expectations. We show our customers how much fun buying a motorhome can be.
What is your best-selling motorhome for each customer segment, eg, families or couples?
The Scout is our best-selling motorhome for families thanks to its eight-metre length and the roomy U-shaped lounge for entertaining.
The Delaware, which can sleep up to six people, is for the customer who would like to spend extensive time on the road and its fixed twin beds make it ideal for adults and children.
For someone looking for a mid-sized motorhome, the Tracker LB is a popular choice with its popular layout featuring a rear island double bed.
The Tracker FB and EKS are great all-rounder models which are perfect for couples and families thanks to a rear French bed, sociable front lounge and ensuite bathroom.
Which product is the staff's favourite product?
Our staff love the Delaware – there are no compromises on comfort in this motorhome which has everything you need to make the most of those special adventures on the road.
What are the top three destinations you recommend everyone visit?
Tasmania, Airlie Beach, Broome.
What are your top tips for enjoying your products the most?
Spend time with us to discuss your dreams of motorhoming so we can help you choose the right vehicle to suit your needs. We are very close to our customers and they love telling us the inside secrets of life on the road so we always have lots of advice and information to share.
What is the one piece of advice you give first-time and experienced buyers alike when selecting their next motorhome?
Contact us, book a walk-through and take the time to speak to us about your needs. Avoid the headache of the constant online searching and talk to us in person – we have years of experience and can help you pinpoint what type of motorhome will work for you.